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Privacy Policy

Information about how we collect, process and protect your personal data

1. General Information

This privacy policy informs you about how Cre-A-Solve AG, Im Ehrmerk 12, 8360 Wallenwil, Switzerland, processes your personal data when you visit our website or use our services. We treat your data confidentially and in accordance with the legal data protection regulations of Switzerland (revDSG) as well as - if applicable - the EU General Data Protection Regulation (GDPR).

2. Responsible Entity

Cre-A-Solve AG
Im Ehrmerk 12
8360 Wallenwil
Switzerland
E-mail: [email protected]

3. Collection and Processing of Personal Data

When you visit our website, the following data is automatically collected:

IP address
Date and time of access
Browser type and version
Operating system
Referrer URL

This data serves technical security and statistical evaluation and does not allow direct conclusions to be drawn about your person.

4. Data in Contact and Order

When you interact with us via our contact form or in the webshop, we collect:

Name
E-mail address
Address
Payment information
Order details

This data is used exclusively for processing your inquiry or order.

5. Payment Processing

Payment processing is carried out via Payrexx. In doing so, personal data such as name, address and payment details may be transmitted to Payrexx. Further information can be found in Payrexx's privacy policy. https://payrexx.com/de-ch/s/Datenschutzerklarung-DE.pdf

6. Cookies and Tracking

Our website uses cookies to improve user-friendliness and analyze usage. You can disable the use of cookies in your browser. We do not use personal tracking tools without your explicit consent.

7. Sharing with Third Parties

Your data is not shared with third parties, except:

for payment processing (e.g. Payrexx)
for contract fulfillment (e.g. shipping service providers)
when legally required

8. Your Rights

You have the right to:

Information about your stored data
Correction or deletion
Restriction of processing
Objection to processing
Data portability (if applicable)

Please send inquiries to: [email protected]

9. Data Security

Our website uses SSL/TLS encryption. We take technical and organizational measures to protect your data from loss, misuse and unauthorized access.

10. Changes

This privacy policy can be adjusted at any time. The current version is available on our website.